FAQs

What is workplace mental health and wellbeing support?

This service helps organisations improve their approach to mental health at work — supporting employees’ wellbeing, reducing stress and absence, and helping employers create positive, sustainable workplace cultures.

Why is mental health important in the workplace?

Mental health affects productivity, engagement, absenteeism and staff retention. Supporting wellbeing isn’t just good practice — it contributes to a healthier, more resilient workforce.

What are my legal obligations as a UK employer regarding mental health?

In the UK, employers have a legal duty of care to protect employees’ health, safety and welfare — this includes mental health — under the Health and Safety at Work etc. Act 1974 and related regulations like the Management of Health and Safety at Work Regulations 1999. You must identify and manage risks such as work-related stress and take reasonable steps to reduce them. Employers must also ensure they do not discriminate against employees with mental health conditions by making reasonable adjustments under the Equality Act 2010.

Do mental health conditions count as a disability?

Yes — if the condition has a substantial and long-term adverse effect on day-to-day activities, it can be considered a disability under the Equality Act 2010. This means employers must avoid discrimination and make reasonable adjustments to support the employee.

Who can use this service?

Our support is designed for employers, HR teams, managers, and employees in organisations of all sizes — whether you’re just starting your wellbeing journey or looking to improve existing support.

Is support confidential?

Absolutely. Confidentiality is a core part of our service — employees can feel secure knowing their information and conversations are handled sensitively and appropriately.

How does better mental health support reduce sickness absence?

By addressing underlying causes of work-related stress and wellbeing issues early, organisations can reduce the frequency and duration of sickness absence, boost morale, and improve retention.

Do I need special knowledge of mental health to provide support?

No. Our service is practical and easy to understand. We help you build confidence and capability so you can support your team effectively, even if you have limited prior experience.

How can I get started?

Simply get in touch to discuss your organisation’s needs — we’ll help tailor a support plan that works for your people and your business.