Terms of Use
Last updated: 30th September 2026.
These Terms and Conditions (“Terms”) form a legally binding agreement between Central Wellbing Support Ltd, a company registered in England and Wales with company number 16294492 and registered office at 3 Alison Avenue, Hucknall, Nottingham NG15 8BQ (“we,” “our,” or “us”), and the subscribing organisation (“you,” “your,” or “the Employer”). By subscribing to our services, you agree to be bound by these Terms.
1. Service Description
1.1 We provide employers with access to mental health and wellbeing support services, which may include (without limitation) training sessions, workshops, consultancy, resources, and ongoing support for employers (“Services”).
1.2 The Services are intended to support workplace wellbeing and are not a substitute for professional medical advice, diagnosis, or treatment. Employers remain responsible for their employees’ health and safety obligations under UK law.
2. Subscription Term
2.1 The subscription shall run for a minimum period of twelve (12) months from the Commencement Date (“Initial Term”).
2.2 After the Initial Term, the subscription will automatically renew for successive periods of 12 months (“Renewal Term”) unless either party provides not less than 30 days’ written notice prior to the end of the current term.
3. Fees and Payment
3.1 Subscription fees are payable in advance on a [monthly/quarterly/annual] basis, as set out in your order confirmation.
3.2 All fees are exclusive of VAT, which shall be payable at the prevailing rate.
3.3 All fees are non-refundable, except where required by law.
3.4 Is you fail to make any payment by the due date, we may suspend the Services until payment is received.
4. Cancellation and Early Termination
4.1 You may not cancel the subscription during the Initial Term. If you do so, the outstanding balance of the subscription fees for the Initial Term shall become immediately due and payable.
4.2 Either party may terminate the agreement immediately by written notice if the other:
- Commits a material breach of these Terms and fails to remedy it within 30 days; or
- Becomes insolvent, enters administration or ceases trading.
4.3 Upon termination, your right to access the Services shall cease immediately.
5. Employer Responsibilities
5.1 You remain solely responsible for:
- Compliance with all applicable employment and health 7 safety laws;
- Ensuring employee participation in Services in voluntary;
- Notifying employees that the Service do not replace medical or clinical treatment.
5.1 You agree not to misuse or misrepresent the Services in any way that could cause reputational ro legal harm
6. Data Protection
6.1 Both parties shall comply with all applicable data protection laws, including the UK GDPR and Data Protection Act 2018.
6.2 We will process personal data only as set out in our Privacy Policy.
6.3 We will not share employees’ personal information with you unless lawful and appropriate consent has been obtained.
7. Intellectual Property
7.1 An intellectual property rights in our training materials, resources, and documentation remain out property (or our licensors’).
7.2 You are granted a non-exclusive, non-transferable licence to use such materials solely for internal business purposes during your subscription.
8. Limitation of Liability
8.1 Nothing in these Terms limits or exclused our liability for:
- Death or personal injury caused by negligence;
- Fraud of fraudulent misrepresentation; or
- Any other liability which cannot be limited or excluded by law.
8.2 Subject to clause 8.1, our total liability to you, whether in contract, tort, or ortherwise, shall not exceed the total fees paid by you in the 12 months preceding the claim.
8.3 We shall not be liable for any indirect, incidental, or consequential loss, including (but not limited to) loss of profit, goodwill or business opportunity.
9. Governing Law and Jurisdiction
9.1 These Terms shall be governed by and construed in accordance with the laws of England and Wales.
9.2 The courts of England and Wales shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms.
10. General
10.1 We may update these Terms from time to time by providing you with not less than 30 days’ written notice. Continued use of the Services after such notice constitutes acceptance of the updated Terms.
10.2 These Terms constitute the entire agreement between us in relation to the Services and supersede all prior discussions or agreements.
10.3 Neither party may assign or transfer its rights under this agreement without the prior written consent of the other (such consent not to be unreasonably withheld).
By subscribing to our Services, you confirm that you have read, understood, and agree to be bound by these Terms.
